Privacy Statement
Cherish Learning Ltd
Here you can learn how we protect your information and how we use it to enhance our products and services for the benefit of all of our customers and those who visit our website.
Added on 8 August 2023.
Due to the nature of our business, we will at times require some personal information from our consumers and website visitors.
Depending on your level of engagement with Cherish, the information we acquire may consist of nothing more than your name and email address, but it could consist of much more.
The personal information that you have shared with us, along with data on how you use our sites - such as what you search for and which preferences you select – help us to better understand our customers as a group and as individuals. This enables us to offer a variety of products and services that meet your requirements.
Privacy Statement
How we safeguard your data
When you share your personal information with any business, you have a right to expect that it will be treated with complete confidentiality.
Your privacy is a top priority for us. We are committed to safeguarding any personal information you provide, and we comply to all relevant data protection laws.
This means:
• we take complete responsibility for the information we hold about you
• we will always protect your privacy
• we will never sell your personal information
We will never use your personal information without a lawful reason, regardless of how you provided it to us: online, by phone or text, via email or in a letter. We'll use them for the purposes for which they were originally requested, as described in detail in this Privacy Statement and Cookie Policy.
These explain how your personal data is being managed and safeguarded by us, including:
• what information we collect about you
• how we collect and use this information
• how we safeguard the information you've provided
• your rights in relation to the information we hold about you
• how to report abuse
At Cherish, we understand that you are concerned about how your personal information is used, and we appreciate your trust in us to do so responsibly and responsibly.
This Privacy Statement explains how we and other entities in our group collect and use your personal information. We want you to make informed decisions when using our websites and their features, including registration and ecommerce services.
This Privacy Statement applies to all pages and features on our sites that link to this Privacy Statement, as well as any ecommerce, purchasing or other areas which require registration on our sites. It will not, however, apply to any third-party sites that are linked to ours. We advise you to read the privacy policies of any such websites you visit, as we are not responsible for their content.
When we refer to our website or sites, we are referring to all of our websites and applications from which you accessed this Privacy Statement.
At the end of this Privacy Statement, you will find a full details of our organisation and its subsidiaries.
FAQs
What information is collected about me by Cherish?
Personal information that we collect may include your name, contact details (phone numbers, email address and addresses), date of birth, occupation, course information, your personal interests, credit card or billing information, shopping selections and information about the pages you visit and your other activity on our site, in addition to any other personal information that you supply to us.
Some of our sites may collect additional information that you supply to us, such as information about your education, talents, or work experience, if it is relevant to the site or the services offered on the site. Except where stated otherwise on the site at the time you submit such personal information, we only use it for the purposes for which you submitted it.
What methods does Cherish use to collect my personal information?
We collect information about you in two ways:
1. Personal information that you voluntarily disclose. You may provide us with information, for instance, when you post something on our site, when you register for any features on our site that require registration, when you contact us (online or offline) or when you order products or services from us.
2. We collect information when you interact with our website or open our email communications. We collect this information using cookies (a small piece of computer code that we store for a period of time on your computer or mobile device) and other similar technologies. Please visit our Cookie Policy page to learn more.
Before collecting your personal information if it is requested on a voluntary basis, we will inform you of the consequences of not providing the information.
In a separate, automated process, the web server will collect your IP address, browser type, and information about the website, application, or email communication that you visited prior to visiting our site. This information is used to:
• calculate the number of times our site has been visited
• track which pages have been visited so we can enhance the site's content and layout
• determine the effectiveness of our email campaigns.
On occasion, we may provide this information to third parties in an anonymized form for use in conjunction with our website.
What will Cherish do with my personal information?
We and our group companies use your personal information for a variety of business purposes that are in our legitimate interests ("Business Purposes"), and/or to enter into or perform a contract with you ("Contractual"), and/or with your consent ("Consent"), and/or to comply with our legal obligations ("Legal Reasons"). For example, we may use your personal information:
• to provide you with the relevant services through our applicable website, for Contractual Reasons
• to process your online purchases, for Contractual Reasons
• to inform you about and provide more information about products and services offered by us and our group companies, for our Business Purposes or with your Consent
• to invite you to participate in surveys, discussions, and prize draws, and to solicit your feedback on our services via online surveys and discussion forums, for our Business Purposes and/or with your consent
• to improve the products and services offered to you for our Business Purposes
• for marketing for our Business Purposes and/or with your Consent
• for statistical or analytical purposes for our Business Purposes
• to detect, prevent, or investigate security breaches or fraud for our Business Purposes and/or Legal Reasons
• to otherwise meet the needs and preferences of our customers for our Business Purposes
We will not permit unrelated third parties to use your personal information for marketing purposes without your permission. Where we rely on your consent, you have the right to withdraw it at any time.
We also use personal information to identify user categories, audit site usage and aid in the strategic development of our websites. When doing so, direct identifiers are removed.
Participation in surveys and discussion forums is completely voluntary. You may opt out of receiving communications for these purposes at any time. The survey data will be used for market research with the aim of enhancing our services.
Your username will be displayed on any content you submit or post on our sites (including discussions, bulletin boards, and forums).
How long will Cherish keep my personal information?
We will only retain your personal information for as long as necessary to fulfil the purposes for which we are processing it, unless the law permits or requires an extended retention period. For example, we may need to retain your personal information to ensure the quality of the service we have provided or to defend against potential legal claims.
Email marketing and opting out
If you have opted out of receiving marketing communications, you will not receive them. Each marketing email we send you will include a link to unsubscribe at the bottom.
How does Cherish protect my private information?
We seek to ensure the security of all of your personal information by implementing appropriate technical and administrative safeguards. For instance, if your browser supports HTTPS (Hyper Text Transfer Protocol Secure) encryption, we will use a secure server to prevent unauthorised access to your payment information. When we use third parties to process your personal information, we require them to ensure the safety of your information.
Others may collect and use any personal information that you voluntarily post in a public area of our website, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription. Please exercise caution when disclosing personal information in this manner. You recognise that we cannot control the conduct of other users.
Will Cherish disclose my personal information to third parties?
We will never sell your personal information to a third party. We may disclose and share your personal information in the following situations:
• with our affiliated businesses
• any entity that acquires a portion of our business
• our service providers (such as credit reference agencies and payment processors, distributors/agents of our products and suppliers who develop or host our sites)
• third-party search engines that may index user profile pages and usernames as part of the URL of the user profile page by default if required or permitted by law
• relevant third parties (such as your employer, your school, your internet service provider, law enforcement agencies) if we reasonably believe you may be in violation of the law (for example, if you have posted defamatory content on our sites) or if required to do so in accordance with applicable law
• other relevant third parties with your consent
Will Cherish transmit my personal information to another country?
We may transfer your personal information to other countries around the globe, including those outside the European Economic Area ("EEA"), which may not have the same data protection legislation as the country from which you access our websites. When we transfer your personal information to countries outside the EEA, we will take the necessary precautions to ensure that your personal information receives the same level of protection as outlined in this Privacy Statement.
For data transfers to our group companies located outside the EEA, we have executed an intercompany data processing agreement using the European Commission's standard contractual clauses (in the absence of an adequacy decision). We rely on adequacy decisions or any adequate data transfer mechanisms adopted by the European Commission or a supervisory authority from time to time for transfers to third parties located in countries outside the United Kingdom or the European Economic Area.
What rights do I have?
In some regions, such as the European Economic Area (EEA), you may have certain rights in relation to your personal information, such as the right to:
• request access to and obtain a copy of your personal information
• rectification of your personal information if it is no longer accurate or erasure of your personal information if our retention is no longer necessary for the purposes for which it was collected
• restriction or objection to the processing of your personal information in certain circumstances
• data portability (if applicable)
If you desire to exercise any of your rights with respect to your personal information, please contact us using the information provided in the "Contacting Cherish" section below. We will evaluate and respond to any requests in accordance with applicable data protection regulations.
You may also have the right to file a complaint with the Information Commissioner (if you reside in the United Kingdom) or your local data protection supervisory authority if you are dissatisfied with our privacy practices, notified under this Privacy Statement.
What if I am younger than 16?
If you are under the age of 16, please read this Privacy Statement with your parent or guardian and ask them questions about anything you don’t understand.
Misuse of personal information
Any improper collection or misuse of personal information that violates this Privacy Statement, as well as our Legal Notice or terms of use, please report it by emailing admin@cherishlearning.co.uk
You agree not to misuse any personal information available on our sites, nor to collect it using robots or other automated scripts, codes, or functionalities.
If we become aware that you have violated the applicable terms and conditions of use or this Privacy Statement, we reserve the right to promptly suspend or terminate your access to our site.
Changes to this Privacy Statement
This Privacy Statement may be updated from time to time. We will always include the date of a new version so that you are aware of any modifications.
Communicating with Cherish
Please do not hesitate to contact us by email at admin@cherishlearning.co.uk if you have any queries about our Privacy Statement.
This Privacy Statement is provided by Cherish Learning Ltd. (registered number 14527529) on behalf of the company.